Case Study

Streamlining Billing Processes for a Leading Travel Data Services Player

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Our client is a leader in the global travel data aggregation market.

The Problem

Our client provides data-driven marketing solutions for travel brands. It needed a way to streamline the process of reconciling reports from external service providers, which would reduce the time to collect receivables. The existing process was time-consuming and prone to errors, which led to delayed billing and collection of receivables. They needed a solution that would automate the process of extracting data from disparate third-party reports and standardize it for easy analysis and reconciliation.

The Solution

To solve this problem, we developed a process and platform for extracting data daily from thousands of disparate third-party reports and converting it into a standardized format that was easy to analyze and reconcile. The platform used automation to extract data from the reports, reducing the time and effort required for manual reconciliation. The standardized format also enabled our client to analyze the data more easily, providing insights into areas for improvement and optimization.

The Outcome


The new process and platform developed by us proved to be highly effective, enabling our client to reduce the time to billing from over 90 days to under 30 days. The accuracy and timeliness of the data provided by the platform improved significantly, resulting in increased customer satisfaction and a boost in the number of clients using the company's services. The new process also allowed our client to streamline its internal processes, reducing the workload on its employees and freeing up time for more strategic initiatives. Overall, the process and platform implemented by our client helped the company to add business value, improve customer satisfaction, and stay ahead of its competitors in the data-driven marketing space.